CONTACT & ENQURIES

 

Get in Touch with Westminster Advocate Service

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Q: What services do you offer?
A: We provide casework, advocacy, and Access to Work support for Deaf and disabled individuals at workplace. 

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Q: How do I become a client?
A: Fill out our online registration form and book a consultation. A team member will be in touch to guide you through next steps.

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Q: Are your services free?
A: We charge a fixed rate. A 30-minute consultation is £65. Monthly packages start at £300 + VAT. Funding may be available via Access to Work.

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Q: Do you support BSL users?
A: Yes, our team is Deaf-led and fluent in BSL. All services are accessible with communication support if needed.

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Q: Can you help with housing or benefits?
A: Yes. We assist with housing applications, medical evidence, PIP/UC/WCA appeals, and more.

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Q: Do you work with Access to Work?

A: Yes. We specialise in Access to Work (AtW) support — applications, renewals, monthly claims and coordinating AtW-funded services such as advocacy, interpreting and workplace adjustments.

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Many clients manage their own AtW online portal — in which case no additional paperwork is required beyond our standard service agreement.

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However, some clients may need our assistance because they:

• are unfamiliar with the AtW portal
• have difficulty with digital systems or organising invoices
• experience disabilities, health conditions or require BSL support

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For these clients, we provide full administrative support including managing the AtW online portal, uploading invoices, and submitting monthly claims — on behalf of the client and contractual suppliers.

These clients are required to:

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Sign our authorisation documents:

• AtW Portal Access Consent ·

• Supplementary Administrative Agreement ·

• Data Protection & Confidentiality Notice ·

• Claims Review & Declaration Agreement.

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Attend our office or, if unable, arrange a home visit (Greater London only) or a remote video-call.
If the video-call option is used, the client must send written email instruction authorising us to submit the claim on their behalf and approve the form before we click the declaration.

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This process ensures accuracy, transparency and full compliance with AtW regulations, GDPR and our professional standards.

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Q: What areas do you cover?
A: We’re based in Paddington, London but work remotely across the UK. In-person visits can be arranged where appropriate.​

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You can contact our team 24 hours a day, 7 days a week via:

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• Phone: Call us on 0800-7-555-927

• WhatsApp: Message us at 0800-7-555-927

• CONVO UK App: Use our partnership with CONVO UK.
  Go to the directory in the CONVO UK app, search for Westminster Advocate Service™, and a qualified BSL interpreter will connect your call to our team

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Or simply complete the form below.